Christian N. Abad
1210 McLaughlin Drive
Charlotte, NC 28212
2005 - Present — Accessible Computing, Inc. - Charlotte, NC
President / Owner
- Responsible for all aspects of the day-to-day operations of a web design / development and online marketing firm whose focus is building accessible and usable websites for a variety of industries that perform well for the search engines.
- Generated leads and followed-up with prospects using SugarCRM.
- Authored detailed proposals to win new business.
- Performed daily resource management of up to a dozen (12) resources, including salespeople, administrative assistants, project managers, website / graphic designers, website developers, copywriters, online marketers, and search engine optimizers.
- Performed project management for multiple web development projects simultaneously.
- Performed Search Engine Optimization (SEO), Search Engine Marketing (SEM) and Pay-Per-Click (PPC) for a variety of clients, including my own corporate website.
- Performed business accounting using QuickBooks.
- Developed standards-based web applications for various clients using ColdFusion, SQL, XHTML, DHTML, JavaScript, CSS and relational databases (MS SQL Server 2005 and MySQL 5).
2008 - 2008 — Bank of America - Charlotte, NC
Natural Search Optimization (NSO) Team Technical Lead
Consultant - Ecommerce Marketing
- Responsible for the technical execution and delivery of the NSO (Natural Search Optimization) program for www.bankofamerica.com.
- Implemented a variety of "White Hat" SEO (Search Engine Optimization) techniques to place Bank of America on the first page of Google, Yahoo!, MSN and Ask for a variety of keywords.
2005 - 2005 — Bank of America - Charlotte, NC
Technical Delivery Lead
Vice President - Card Services & Ecommerce Technology
- Responsible for the technical execution and delivery of ecommerce projects for www.bankofamerica.com.
- Developed web applications for www.bankofamerica.com using ColdFusion, SQL, XML, HTML, XHTML, DHTML, JavaScript, CSS and relational databases (Oracle 8, Oracle 9i).
2004 - 2005 — Bank of America - Charlotte, NC
Web Accessibility Team Manager
Vice President - Card Services & ecommerce Technology
- Managed the Web Accessibility Team whose focus was to ensure all customer-facing web pages on www.bankofamerica.com are accessible and usable for disabled users per Priorities 1 and 2 of the Web Content Accessibility Guidelines (WCAG 1.0).
- Used Web Content Accessibility Guidelines (WCAG 1.0) and Section 508 Standards to improve ADA Compliance across Bank of America Online Banking and www.bankofamerica.com Sales and Fulfillment pages.
- Created the most accessible and usable web presence for Bank of America to date.
2001 - 2004 — Bank of America - Charlotte, NC
Senior Analyst - Applications Programming
Assistant Vice President - Card Services & ecommerce Technology
- Availability Lead - Responsible for the significant reduction of re-occurring customer-facing errors on www.bankofamerica.com.
- Quality and Productivity Tools Lead - Developed and maintained several internal Quality and Productivity tools for www.bankofamerica.com, using ColdFusion, SQL, HTML, XHTML, DHTML, JavaScript, CSS and relational databases (SQL Server 2000).
- Standards Lead - Responsible for the development, review, implementation and enforcement of standards, including ADA Standards (also known as Section 508) and Development (coding) Standards.
- P3P Lead - Developed and implemented the Bank of America Platform for Privacy Preferences Project (P3P) initiative, using XML.
- Developer - Developed web applications for www.bankofamerica.com using ColdFusion, SQL, Java, XML, HTML, XHTML, DHTML, JavaScript, CSS and relational databases (Oracle 8i, Oracle 9i).
2001 - 2001 — Xion Media - Charlotte, NC
ColdFusion Web Developer
- Developed web applications using ColdFusion, SQL, HTML, DHTML, JavaScript, CSS and relational databases (MS Access and MS SQL Server).
- Developed 95% of the "back-end" for CharlotteHomeRepair.com, including an intuitive Administrative Interface for Sales Teams and Managers.
2000 - 2001 — First Union National Bank - Charlotte, NC
ColdFusion Web Developer - Capital Markets
- Developed web applications using ColdFusion, SQL, HTML, DHTML, JavaScript and relational databases (Oracle 8 and MS SQL Server).
- Designed website graphics using PhotoShop and ImageReady.
- Maintained several areas of First Union's Intranet site.
- Assisted with project management and client presentation of newly developed websites.
1998 - 2000 — PHE, Inc. - Hillsborough, NC
Senior Web Developer / Team Lead
- Managed "Full-Life Cycle" development of ecommerce websites.
- Met with internal teams to determine projects and their scope.
- Distilled project requirements into technical tasks.
- Delegated tasks to appropriate personnel (internal and external).
- Produced deliverables (code, graphics, time lines, communications).
- Reported status to requesting teams.
- Followed-up with projects several weeks/months later to ensure project success.
- Maintained 8 ecommerce sites with combined sales in excess of $10M.
- Supervised design and coding of ecommerce "back-end" of websites.
- Increased weekly sales from $40K to $200K using various marketing strategies and site enhancements.
- Coded websites using HTML, JavaScript and cgi-bin.
- Designed website graphics using PhotoShop and Fireworks.
- Incorporated Multimedia Content using Flash, Shockwave, QuickTime and QTVR.
1997 - 1998 — Creative Printing, Inc. - Boone, NC
Internet Specialist / Network Administrator
- Designed, coded and implemented over 20 websites from concept to deployment.
- Coded websites using HTML, JavaScript and cgi-bin.
- Designed website graphics using PhotoShop, CorelDraw, Corel PhotoPaint and Fireworks.
- Installed and maintained a Red Hat Linux web server.
- Administered an LAN of graphics workstations, printers and other shared resources.
1996 - 1997 — Appalachian State University - Boone, NC
WebMaster
- Maintained several areas of the University's website.
- Coded web pages using HTML, JavaScript and cgi-bin.
- Designed website graphics using PhotoShop, CorelDraw, Corel PhotoPaint and Fireworks.
1996 - 1996 — Appalachian State University - Boone, NC
Audio-Visual Technician
- Purchased, installed and maintained audio and visual equipment for the Plemmons Student Union, located on the campus of Appalachian State University..
- Designed broadcast-quality slide media for display on local TV station.
1995 - 1995 — Mitsubishi Semiconductors of America, Inc. - Durham, NC
Software Engineer
- Designed and coded serial communication protocols for semiconductor wafer fabrication equipment, using C in a Solaris environment.
- Designed GUIs using Sun Microsystems workstations and X-Motif software.
- 23 Years of computer experience ranging from system administration of a Bulletin Board System (BBS) to full life cycle development of world-class database-driven standards-based ecommerce applications.
- In-depth knowledge of Web Accessibility (ensuring web pages are compatible with assistive technologies for the disabled) as per Priorities 1, 2 and 3 of the Web Content Accessibility Guidelines (WCAG 1.0).
- In-depth knowledge of Human Factors Engineering (Interface Design, GUI Principles) as it applies to website design and usability.
- Proficiency in the following software development standards and methodologies:
- Standard Software Process (SSP)
- Capability Maturity Model (CMM)
- Six Sigma Change Process (SSCP)
- Design for Six Sigma (DFSS)
- Professional Certifications:
- Six Sigma Green Belt (SSGB) Certification
- BrainBench Master - Certified in ColdFusion MX
- Proficiency in the following Operating Systems:
- Windows 95 / 98 / 2000 / NT / XP / Vista / 7
- Windows Server 2000 / Advanced Server 2000 / Server 2003
- MS-DOS
- MacOS
- UNIX
- Linux
- Proficiency in the following programming / scripting languages and databases:
- AJAX (Limited Experience)
- C
- C++ (Limited Experience)
- ColdFusion Markup Language (CFML)
- Cascading Style Sheets (CSS)
- Dynamic Hypertext Markup Language (DHTML)
- Extensible Hypertext Markup Language (XHTML)
- Extensible Markup Language (XML)
- Flash (Limited Experience)
- Flex (Limited Experience)
- GUI Development
- Hypertext Markup Language (HTML)
- Human Factors Engineering (HFE)
- Java (Limited Experience)
- JavaScript
- jQuery
- Microsoft Access
- Microsoft SQL Server
- MySQL
- Oracle
- PHP (Limited Experience)
- Structured Query Language (SQL)
- Visual C++ [MSFC] (Limited Experience)
- Proficiency with the following software applications:
- Adobe PageMaker
- Adobe ImageReady
- Adobe PhotoShop
- Adobe / Macromedia ColdFusion Studio
- Adobe / Macromedia ColdFusion Server
- Adobe / Macromedia Dreamweaver
- Adobe / Macromedia Fireworks
- Adobe / Macromedia HomeSite+
- Adobe / Macromedia Shockwave
- Adobe / Macromedia UltraDev
- Alien Skin Eye Candy
- Apache Web Server
- Corel Draw
- Corel PhotoPaint
- Corel WordPerfect Suite
- CSE HTML Validator
- FTP Clients (WS_FTP, CuteFTP, SmartFTP, FileZilla)
- Galorath SEER-SEM
- Intuit QuickBooks
- Kai's PhotoSoap / Power Tools / Meta Tools
- Lotus Approach
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Microsoft Publisher
- Microsoft PowerPoint
- Microsoft Word
- Microsoft SQL Server
- Microsoft SQL Server Enterprise Manager
- Minitab
- Quark Xpress
- Rational ClearCase
- SugarCRM
- Web Browsers (Netscape, Internet Explorer, Opera, Mozilla, Firefox, Chrome)
- Areas of interest:
- Accessibility
- Application Security
- AJAX
- ColdFusion
- CSS
- DHTML
- Human Factors Engineering
- JavaScript
- jQuery
- Leadership
- Online Marketing
- Pay-Per-Click (PPC) Marketing
- Search Engine Optimization (SEO)
- Search Engine Marketing (SEM)
- Section 508 Standards
- SQL
- Usability
- W3C Web Standards
- Web Accessibility Initiative (WAI)
- Web Content Accessibility Guidelines (WCAG)
- XHTML
- XML